Shipping policy

MDS Lashes – Shipping Policy

At MDS Lashes, we aim to process and ship orders as quickly as possible. Please review our shipping guidelines below before placing your order.

Order Processing Time
    •    Orders are processed within 1–3 business days (excluding weekends & bank holidays).
    •    You will receive a confirmation email once your order has been dispatched.

Shipping Times & Rates

Shipping times vary depending on your location:
    •    UK Standard Shipping: 2–5 business days
    •    UK Express Shipping: 1–2 business days
    •    International Shipping: 5–15 business days (varies by country)

Shipping rates are calculated at checkout based on your location and chosen shipping method.

Tracking & Delivery
    •    Once your order has been dispatched, you will receive a tracking number (if applicable).
    •    MDS Lashes is not responsible for delays caused by couriers or customs.
    •    Please ensure your shipping address is correct, as we cannot change it once the order is placed.

Lost or Stolen Packages

MDS Lashes is not responsible for lost or stolen packages. If your package is marked as delivered but you have not received it, please contact the courier directly.

International Orders
    •    Customers are responsible for any customs duties or import taxes that may apply.
    •    Delivery times may vary depending on your country’s customs process.

If you have any questions regarding your order, please contact us at:
📧 Customer Support: mdslashescustomers@gmail.com